Refund policy
For health and safety reasons, supplements have stricter return rules.
Hygiene & Safety: To ensure the safety of all our customers, we cannot accept returns on supplement tubs that have been opened or have a broken heat-induction seal.
Return Criteria:
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Unopened Products: You may return unopened, sealed supplements within 30 days of purchase for a full refund (minus shipping costs).
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Damaged/Incorrect Items: If your powder arrives damaged (e.g., punctured bag or cracked tub), please take a photo and contact us within 48 hours for a replacement.
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Taste/Preference: We generally do not offer refunds based on personal taste preference. We recommend trying a smaller size or sample pack first if available.